This high-impact call center resume is especially effective because it was strategically and thoughtfully written to promote this call center manager as a solution to an employer’s needs.
It differentiates the manager with crystal clear clarity from his competition in the job market while powerfully communicating the proven accomplishments and results that illustrate the potential return on investment that his next employer can anticipate.
Using bullets to call out your accomplishments is a great way to make them stand out. But, too many bullets in an unbroken row defeat the purpose and can make your resume look dense and hard to read. If you are lucky enough to have many accomplishments to include in your resume, breaking them into categories as we’ve done in this call center resume is a way to make them easier to read while also including important keywords. As a rule of thumb, if you have more than 5-6 bullet points under one employer, you should consider editing down to the most important points or breaking them into categories.
Call-out boxes and strategic bolding of select text in this call center resume also draw the eye to the most impactful and important information. Resumes that use graphical elements such as these have eye appeal and create a great first impression that is virtually guaranteed to get you an interview over your competition. The foundation of this call center resume design was this customizable resume template from Distinctive Resume Templates.
When you are writing your resume, consider the metrics that are most important in your industry. In the call center industry, performance indicators include metrics such as time to resolution, improved efficiency in handling calls, increased volume of calls handled successfully, and improved customer satisfaction, among others. Make sure you find ways in your resume to show how you excel in these areas.
Rather than struggle to write your own resume, we encourage you to book a free resume writing consultation with us. We’ve written many call center resumes at Distinctive Career Services and look forward to helping you with your resume. A free consultation will give us a chance to understand your needs better and to answer any questions that you still have regarding our professional resume writing services.