This business analyst resume illustrates that even when it seems impossible to find a way to describe your accomplishments using numbers, you can still describe your results and the benefits you produced for your employers.
Like we’ve done in this resume, rather than the actions, place the emphasis of your accomplishment statements on the results that each action/accomplishment produced.
Did you improve something? Increase or expand something? Strengthen…enhance…reduce…streamline, etc.
Remember–it isn’t what you know how to do, because many other applicants will also know how to do the same things; it is what you do with what you know how to do.
Always showcase accomplishments in your resume, but remember that it is the result of that accomplishment that should be emphasized.
An example from this business analyst resume (look at the first bulleted achievement):
Many people would focus on the actions: “Identified problems, recommended improvements, and worked in collaboration…”
This is a weak statement. Instead of focusing on what you did (the action), place the focus on the result of what you did.
Our bullet began: “Helped resolve critical control and operational weaknesses…”
This is a much stronger bullet because it focuses on the result…the actual benefit of the action. Even if you do not have numbers to back it up, you should aim to rewrite your resume to focus on the results in this way.
Of course, if you do have numbers to back your results statement, it is even better. Imagine if we were able to say “Resolved 99% of all identified critical control and operational weaknesses…” This would be the best way to phrase this bullet if you are able. Make an effort to think of ways that you can quantify results in your resume, but be meticulously honest. You will be asked about your numbers during an interview and you must be able to speak with confidence about how you calculated the numbers.