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Call Center Resume Example

Call Center resume written for an award-winning call center manager ready for a promotion

This high-impact call center resume is especially effective because it was  strategically and thoughtfully written to promote this call center manager as a solution to an employer’s needs. It differentiates him with crystal clear clarity from his competition in the job market while powerfully communicating the proven accomplishments and results that illustrate the potential return on investment that his next employer can anticipate.

Example Call Center Resume Page 1

Example Call Center Resume Page 1

Whether in a call center resume or any other resume, if you have many accomplishments, breaking them into categories is a way to make them easier to read while also including important keywords. Call-out boxes and strategic bolding of select text in this call center resume also draw the eye to the most impactful and important information. Resumes that use graphical elements such as these have eye appeal and create a great first impression that is virtually guaranteed to get you an interview over your competition.

Example Call Center Resume Page 2

Example Call Center  Resume Page 2

More Call Center Resume Writing Tips

When you are writing your call center resume, consider the metrics that are most important in your industry.  In the call center industry, performance indicators include metrics such as time to resolution, improved efficiency in handling calls, increased volume of calls handled successfully, and improved customer satisfaction, among others. Make sure you find ways in your resume to show how you excel in these areas.

We know it can be tempting to look for resume examples on the internet, then try to model your own after them. Please don’t! The most effective resumes are a reflection of a person, NOT just a collection of words on a piece of paper. Your resume MUST tell an AUTHENTIC and memorable story that illustrates YOUR brand and the unique promise of value that YOU bring to the workplace. We have included examples on our website to illustrate the quality and diversity of our work and they are protected by copyright. If you need help writing your resume, it will be our pleasure to assist you.

Sharon was fantastic , very professional and helpful...Very satisfied - the lengthy questionaire certainly paid off.

B.S., Ohio

I wanted you to know that I was offered a position yesterday here in the XXXXX area at an excellent medical device/laser therapy equipment company. I have accepted the position... Now that the search is over, I want you to know that I have had more responses to my resume in the last 3 months than at any other time in my career. I have had multiple responses to cold call mailings. (a ten fold increase over previous cold job searches) Also the e-distribution you sent out netted me 1 phone interview per every 8-10 e-mail response. Excellent!! I am a faithful supporter of your work. Thanks again.

J.W., Utah

I am extremely pleased with the cover letter and resume you produced for me. I have a very complex multi-faceted background that you were able to consolidate into a concise and very effective salable presentation of my skills. The documents you produced were far better than my originals and I feel were more than worth the price I paid for them. It was a pleasure working with you and I will be recommending you to my friends and associates.

L.S., Texas

I just want to compliment you again on the fabulous service you provide. I am sure your new offerings will bring you even greater success. I am so glad I found you. I looked at other resume preparation services but yours was definitely the most compelling. Everyone I have shown my resume to is very impressed. I have given them your name and website (along with a glowing recommendation of course). I really can't thank you enough. I am very excited about the possibilities that await me. I guess I never realized the number of skills I have and things that I have accomplished until you organized them so coherently.

S.S., New Jersey

Hi Michelle, First, before I say anything else, I am very impressed by your documents. I am still reviewing them but given my impatient nature, I wanted to send you a note right away :-). What you wrote and how you summarized is simply astounding to me, if I can learn to write with the skill and prose that you demonstrate here, I can likely propel my career even further. All I can say is thank you for doing such a wonderful job. This has exceeded my expectations and the proof will be the results and offers that I receive. I am counting on a good return on my investment and with these materials, believe I am on a good path.

J.W., Colorado

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