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Award-Winning Resume Writing Services

Call Center Resume Example

Call Center resume written for an award-winning call center manager ready for a promotion

This high-impact call center resume is especially effective because it was  strategically and thoughtfully written to promote this call center manager as a solution to an employer’s needs. It differentiates him with crystal clear clarity from his competition in the job market while powerfully communicating the proven accomplishments and results that illustrate the potential return on investment that his next employer can anticipate.

Example Call Center Resume Page 1

Example Call Center Resume Page 1

Whether in a call center resume or any other resume, if you have many accomplishments, breaking them into categories is a way to make them easier to read while also including important keywords. Call-out boxes and strategic bolding of select text in this call center resume also draw the eye to the most impactful and important information. Resumes that use graphical elements such as these have eye appeal and create a great first impression that is virtually guaranteed to get you an interview over your competition.

Example Call Center Resume Page 2

Example Call Center  Resume Page 2

More Call Center Resume Writing Tips

When you are writing your call center resume, consider the metrics that are most important in your industry.  In the call center industry, performance indicators include metrics such as time to resolution, improved efficiency in handling calls, increased volume of calls handled successfully, and improved customer satisfaction, among others. Make sure you find ways in your resume to show how you excel in these areas.

We know it can be tempting to look for resume examples on the internet, then try to model your own after them. Please don’t! The most effective resumes are a reflection of a person, NOT just a collection of words on a piece of paper. Your resume MUST tell an AUTHENTIC and memorable story that illustrates YOUR brand and the unique promise of value that YOU bring to the workplace. We have included examples on our website to illustrate the quality and diversity of our work and they are protected by copyright. If you need help writing your resume, it will be our pleasure to assist you.

Hi Michelle, Just wanted to update you that I have accepted a position with a consulting company that focuses on sales force effectiveness. The resume and cover letter clearly caught attention with the managing partners. I called them and the one I talked to had a call to me on his 'to do' list...Thank you for the discussions and for the work you did on preparing me for the employment market. I really needed the expert advice and work on my resume since it had been so long since I even tried looking. Best of luck to you for a successful 2012.

J.K., New Jersey

I am extremely pleased and impressed with Michelle Dumas from Distinctive Documents. Michelle and her team merged all of my background documents, old resumes, and completed forms into an outstanding resume. However, she did much more. While absorbing all of my background information, she summarized all of my experience into one word, intrapreneur. That's impressive! Over the years, I have worked with some of the best writers, marketing, sales, and practice executives around the world. Michelle is definitely the best professional writer, I have ever engaged.

S.S., Virginia

I am a very satisfied customer as result of the resume writing that Laura completed for me. The content for the two versions of my resume was excellent. I think she emphasized all the best elements of my professional experience. I particularly like her style of writing! THANK YOU Laura!

R.R., Massachusetts

Michelle, all I can say is WOW!! and thank you very much!! I will review in more detail this weekend and will want to schedule a call on monday to make the very few minor changes and or corrections that I have seen so far. You are awesome!!

C.H., President, GA

I am traveling to Utah and California for job interviews this week. I will let you know how it turns out next week. Resume is excellent!! Just look at results, 4 months on my own resume..zero calls...1 week with yours..going for interviews!!

D.H., New Hampshire

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