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Call Center Resume Example

Call Center resume written for an award-winning call center manager ready for a promotion

This high-impact call center resume is especially effective because it was  strategically and thoughtfully written to promote this call center manager as a solution to an employer’s needs. It differentiates him with crystal clear clarity from his competition in the job market while powerfully communicating the proven accomplishments and results that illustrate the potential return on investment that his next employer can anticipate.

Example Call Center Resume Page 1

Example Call Center Resume Page 1

Whether in a call center resume or any other resume, if you have many accomplishments, breaking them into categories is a way to make them easier to read while also including important keywords. Call-out boxes and strategic bolding of select text in this call center resume also draw the eye to the most impactful and important information. Resumes that use graphical elements such as these have eye appeal and create a great first impression that is virtually guaranteed to get you an interview over your competition.

Example Call Center Resume Page 2

Example Call Center  Resume Page 2

More Call Center Resume Writing Tips

When you are writing your call center resume, consider the metrics that are most important in your industry.  In the call center industry, performance indicators include metrics such as time to resolution, improved efficiency in handling calls, increased volume of calls handled successfully, and improved customer satisfaction, among others. Make sure you find ways in your resume to show how you excel in these areas.

We know it can be tempting to look for resume examples on the internet, then try to model your own after them. Please don’t! The most effective resumes are a reflection of a person, NOT just a collection of words on a piece of paper. Your resume MUST tell an AUTHENTIC and memorable story that illustrates YOUR brand and the unique promise of value that YOU bring to the workplace. We have included examples on our website to illustrate the quality and diversity of our work and they are protected by copyright. If you need help writing your resume, it will be our pleasure to assist you.

Thanks for the early delivery. I'll take it with me to Singapore. Based on a quick read I would say you are a magician. Thanks again.

R.V., Malaysia

I give Michelle my highest recommendations. Yes it may seem like a lot of money to invest but the difference can be made up on your first paycheck in your new career. It is my personal experience that you get "more than you pay for" with the quality Michelle provides...

J.P., Texas

I wanted to get back with you and let you know that on Friday, I accepted a job for which I am very excited. I will start December 2, 2002 as the Vice President, Sales and Marketing for a company called XXXXXXX. They provide full service packages for XXXXXXXXX. I will also be the business unit manager for a new business they will launch in the coming months. Their services are based on providing the very best and comprehensive service at very competitive prices. It is a great opportunity to leverage my last 10 years in college and university relations and youth marketing. It is also located right here in XXXXX, about four miles from my house! There will be some international travel (very exciting) but there won't be the heavy domestic travel that I've had for the last 7+ years. And so I am now embarking on my first extended vacation since college. This feels like such a luxury. I want to sincerely thank you for all of your help through this process. The resume that you created was absolutely critical in my landing this position. I had more than a half a dozen interviews within weeks of circulating my resume, was a finalist for three positions and was offered two positions. The one that I accepted is without a doubt the best fit. I am truly thankful and feel very blessed to have had my search turn out this way. I hope all is well with you and I will continue to recommend your services very highly.

S.K., Arizona

I am extremely pleased with the cover letter and resume you produced for me. I have a very complex multi-faceted background that you were able to consolidate into a concise and very effective salable presentation of my skills. The documents you produced were far better than my originals and I feel were more than worth the price I paid for them. It was a pleasure working with you and I will be recommending you to my friends and associates.

L.S., Texas

I have already said thank you and in fact, I do not have the proper words in my vocabulary to express what I feel for your product. My resume is something out of this world! I also mentioned to XXXX that my daughter and I (here in RSA) have never yet seen such quality, the quality that is included in your end product. Yes indeed, I am more than grateful for what you did for me. I have already shown it to a number of people in this country; people who are planning moves to the USA. Your website, your name, your numbers are all readily being tossed around here, and I hope these people will soon be contacting you and your company. Thank you once again for a super superior resume!

J.S., South Africa

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