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Award-Winning Resume Writing Services

Call Center Resume Example

Call Center resume written for an award-winning call center manager ready for a promotion

This high-impact call center resume is especially effective because it was  strategically and thoughtfully written to promote this call center manager as a solution to an employer’s needs. It differentiates him with crystal clear clarity from his competition in the job market while powerfully communicating the proven accomplishments and results that illustrate the potential return on investment that his next employer can anticipate.

Example Call Center Resume Page 1

Example Call Center Resume Page 1

Whether in a call center resume or any other resume, if you have many accomplishments, breaking them into categories is a way to make them easier to read while also including important keywords. Call-out boxes and strategic bolding of select text in this call center resume also draw the eye to the most impactful and important information. Resumes that use graphical elements such as these have eye appeal and create a great first impression that is virtually guaranteed to get you an interview over your competition.

Example Call Center Resume Page 2

Example Call Center  Resume Page 2

More Call Center Resume Writing Tips

When you are writing your call center resume, consider the metrics that are most important in your industry.  In the call center industry, performance indicators include metrics such as time to resolution, improved efficiency in handling calls, increased volume of calls handled successfully, and improved customer satisfaction, among others. Make sure you find ways in your resume to show how you excel in these areas.

We know it can be tempting to look for resume examples on the internet, then try to model your own after them. Please don’t! The most effective resumes are a reflection of a person, NOT just a collection of words on a piece of paper. Your resume MUST tell an AUTHENTIC and memorable story that illustrates YOUR brand and the unique promise of value that YOU bring to the workplace. We have included examples on our website to illustrate the quality and diversity of our work and they are protected by copyright. If you need help writing your resume, it will be our pleasure to assist you.

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L.P., Pennyslvania

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B.O., Colorado

A truly top-notch organization! From start to finish, each phone contact, e-mail reminder, ease-of-use worksheets....a absolute pleasure to work with such professionals. It really puts your mind to ease as the customer. The job search and interview process is stressful enough....your team takes so much of that away knowing that I can present a resume represents me and my accomplishments. In this way, my first impression will shine!!

Nancy was a pleasure to work with. I was very impressed with the level of dedication that she had put into my project. She was very well versed on "my industry", and asked very specific questions toward our collaborative process. The end result....my resume will get the attention it deserves...the format and content are all first-class.

I will highly recommend your services to all that I know.

J.F., New Jersey

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