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Call Center Resume Example

Call Center resume written for an award-winning call center manager ready for a promotion

This high-impact call center resume is especially effective because it was  strategically and thoughtfully written to promote this call center manager as a solution to an employer’s needs. It differentiates him with crystal clear clarity from his competition in the job market while powerfully communicating the proven accomplishments and results that illustrate the potential return on investment that his next employer can anticipate.

Example Call Center Resume Page 1

Example Call Center Resume Page 1

Whether in a call center resume or any other resume, if you have many accomplishments, breaking them into categories is a way to make them easier to read while also including important keywords. Call-out boxes and strategic bolding of select text in this call center resume also draw the eye to the most impactful and important information. Resumes that use graphical elements such as these have eye appeal and create a great first impression that is virtually guaranteed to get you an interview over your competition.

Example Call Center Resume Page 2

Example Call Center  Resume Page 2

More Call Center Resume Writing Tips

When you are writing your call center resume, consider the metrics that are most important in your industry.  In the call center industry, performance indicators include metrics such as time to resolution, improved efficiency in handling calls, increased volume of calls handled successfully, and improved customer satisfaction, among others. Make sure you find ways in your resume to show how you excel in these areas.

We know it can be tempting to look for resume examples on the internet, then try to model your own after them. Please don’t! The most effective resumes are a reflection of a person, NOT just a collection of words on a piece of paper. Your resume MUST tell an AUTHENTIC and memorable story that illustrates YOUR brand and the unique promise of value that YOU bring to the workplace. We have included examples on our website to illustrate the quality and diversity of our work and they are protected by copyright. If you need help writing your resume, it will be our pleasure to assist you.

I am more than pleased with my new resume! It is creative, eye-catching and captures my strengths and experiences. I am also impressed with your ability to be flexible with various ways to communicate with me throughout the process. Part of my reservation with updating my resume previously was that it would be difficult and time consuming. It wasn't and the end result was wonderful!

C.R., Maryland

Professional which I believe sets distinctive apart from others. Given my background it's hard to find that level versus those looking to cash in. It was very easy to discern that Distinctive was professional. The resume was excellent; very professional and I could see a huge difference between what I had prepared and what Lisa did--so much better

J.G., Utah

I am so pleased with the quality of your work and the service received that I have already passed your name and website address to several people!! It is amazing and quite impressive to me how you so easily interpret a couple of sentences in a profile and turn it into a professional document that articulates and describes my roles and responsibilities to a tee! Very rarely do I encounter such great customer service and response times to inquiries...that alone sold me on your services. I will continue working with you for as long as you stay in business or until I retire from working! Again, thanks so much on a great job...I'll keep you posted on my job search success.

E.D., Maryland

Keep up the good work, I'm sure I'll be a return customer. Put Marie in for a Bonus she bent over backwards to ensure I was satisfied. Thanks for everything!

M.T., Oregon

I am very happy with the work that has been done so far. Nancy was very responsive, knowledgeable and helpful. I couldn't be happier. Thank you. My resume looks fantastic. It gives me the confidence I will need to get myself noticed. Thank you.

R.S., California

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