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Call Center Resume Example

Call Center resume written for an award-winning call center manager ready for a promotion

This high-impact call center resume is especially effective because it was  strategically and thoughtfully written to promote this call center manager as a solution to an employer’s needs. It differentiates him with crystal clear clarity from his competition in the job market while powerfully communicating the proven accomplishments and results that illustrate the potential return on investment that his next employer can anticipate.

Example Call Center Resume Page 1

Example Call Center Resume Page 1

Whether in a call center resume or any other resume, if you have many accomplishments, breaking them into categories is a way to make them easier to read while also including important keywords. Call-out boxes and strategic bolding of select text in this call center resume also draw the eye to the most impactful and important information. Resumes that use graphical elements such as these have eye appeal and create a great first impression that is virtually guaranteed to get you an interview over your competition.

Example Call Center Resume Page 2

Example Call Center  Resume Page 2

More Call Center Resume Writing Tips

When you are writing your call center resume, consider the metrics that are most important in your industry.  In the call center industry, performance indicators include metrics such as time to resolution, improved efficiency in handling calls, increased volume of calls handled successfully, and improved customer satisfaction, among others. Make sure you find ways in your resume to show how you excel in these areas.

We know it can be tempting to look for resume examples on the internet, then try to model your own after them. Please don’t! The most effective resumes are a reflection of a person, NOT just a collection of words on a piece of paper. Your resume MUST tell an AUTHENTIC and memorable story that illustrates YOUR brand and the unique promise of value that YOU bring to the workplace. We have included examples on our website to illustrate the quality and diversity of our work and they are protected by copyright. If you need help writing your resume, it will be our pleasure to assist you.

...I am pleased to let you know that I found a job I want successfully. I am now with XXXX as their Chief Operating Officer responsible for Wordwide Operations. I would like to take this opportunity to thank you and your staff for your professional services and I would strongly recommend you to others who might be in need of your services. Attached is my new business card for your information.

O.Y., Oregon

I just wanted to thank you very much for your help. The resume is great and I can't believe that I did not do it sooner. It is a night and day difference between my old and new resume. After I received the resume the response went from 1 in 10 [originally] to 9 in 10 [with new resume]. I have accepted a position with a large insurance company less than 4 wks after I received the resume. Again, thank you very much and I am sure that I will be back to update my resume.

R.B., Ontario

I saw the revisions. Excellent!! I do appreciate your fine service and quick response to place my resume on the internet. I will definitely refer friends to your site and services. It is appreciated and professional.

J.L., Arizona

I wanted to let you know that in an interview today (large project management/consulting firm), I was complemented on the quality of my resume. The interviewer said it was one of the best he's seen. I followed up with the "thank you for the interview letter" which, is excellent as well. I thought you should know what an impact your work is making in my career search and I'm grateful that out of all the choices that I had, I selected your firm (and you). Anyway, it appears that I'm on my way, thanks to your ability to put my career and value proposition on 2 sheets of paper!

K.O., Missouri

I am very pleased indeed with the results you've produced on my behalf, Michelle. One of my former business associates, whose judgment I generally regard as excellent, said that the resume "hits a home run"! I am in fact in the process of scheduling an interview with a large Wall Street firm that, after reviewing my resume, apparently concurs with this assessment.

G.O., New Jersey

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