Distinctive Documents header image

Call Center Resume Example

Call Center resume written for an award-winning call center manager ready for a promotion

This high-impact call center resume is especially effective because it was  strategically and thoughtfully written to promote this call center manager as a solution to an employer’s needs. It differentiates him with crystal clear clarity from his competition in the job market while powerfully communicating the proven accomplishments and results that illustrate the potential return on investment that his next employer can anticipate.

Whether in a call center resume or any other resume, if you have many accomplishments, breaking them into categories is a way to make them easier to read while also including important keywords. Call-out boxes and strategic bolding of select text in this call center resume also draw the eye to the most impactful and important information. Resumes that use graphical elements such as these have eye appeal and create a great first impression that is virtually guaranteed to get you an interview over your competition.

Example Call Center Resume Page 1

Example Call Center Resume Page 1

Example Call Center Resume Page 2

Example Call Center  Resume Page 2

More Call Center Resume Writing Tips

When you are writing your call center resume, consider the metrics that are most important in your industry.  In the call center industry, performance indicators include metrics such as time to resolution, improved efficiency in handling calls, increased volume of calls handled successfully, and improved customer satisfaction, among others. Make sure you find ways in your resume to show how you excel in these areas.

We know it can be tempting to look for resume examples on the internet, then try to model your own after them. Please don’t! The most effective resumes are a reflection of a person, NOT just a collection of words on a piece of paper. Your resume MUST tell an AUTHENTIC and memorable story that illustrates YOUR brand and the unique promise of value that YOU bring to the workplace. We have included examples on our website to illustrate the quality and diversity of our work and they are protected by copyright. If you need help writing your resume, it will be our pleasure to assist you.

Thank you so much! I know what I do well and obviously you know what you do well! My LINKEDIN profile looks great and purely represents me as a professional and a person. Your team is incredible and I will be happy to endorse you and your company. I will keep you informed of my career progress and future success.

S.B., California

I am very happy with the work that has been done so far. Nancy was very responsive, knowledgeable and helpful. I couldn't be happier. Thank you. My resume looks fantastic. It gives me the confidence I will need to get myself noticed. Thank you.

R.S., California

I wanted to take a quick minute to thank you and your excellent associates for helping me in my job search. Prior to using your services I was averaging about one call from every 10th resume or application I submitted for a potential job. This had led me to increase the number of positions I was applying for which meant that I was going after positions that were not really right for me. After working with Distinctive Documents and reworking my resume I was getting responses from about 40% of the applications I was sending out, and I was only applying for positions that were directly in-line with my qualifications and expectations. Within one month of working with my new resume I was in the position of having multiple offers and have ended up accepting the perfect position. When this job was posted on LinkedIn (where my profile had also been updated by Distinctive Documents) the employer received over 300 applications and I was one of 6 people interviewed. My LinkedIn profile and resume were instrumental in getting me the interview, and in helping me secure my new job. Prior to utilizing your services I had a good resume that was producing results, but after working with your firm I have a great resume that is formatted in way that clearly demonstrates my value to prospective employers in a way that separates me from most other job seekers. The process of working through the worksheets and talking with my writer also helped me articulate my experiences in a value driven perspective that has served me exceptionally well during interviews. I have directly recommended your services to several colleagues and will continue to do so. I had been looking for a job for 6 months prior to working with Distinctive Documents and I found myself applying for positions for which I little excitement. After going through the entire process with your team I was able to narrow my search and land the perfect career position as a Xxxxxxx Manager with a major European company expanding operations in the U.S. market. Thanks so much for your help!

A.E., Georgia

It is an excellent marketing document. Congratulations! As a marketing executive I couldn't have done better myself!


Michelle, all I can say is WOW!! and thank you very much!! I will review in more detail this weekend and will want to schedule a call on monday to make the very few minor changes and or corrections that I have seen so far. You are awesome!!

C.H., President, GA

Trust a Leader--Get Results With Our Attention-Getting, Job-Winning Resumes!

Save Time & Money | Increase Your Earnings | Stand Out From the Crowd | Feel Confident

Learn More Now