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Call Center Resume Example

Call Center resume written for an award-winning call center manager ready for a promotion

This high-impact call center resume is especially effective because it was  strategically and thoughtfully written to promote this call center manager as a solution to an employer’s needs. It differentiates him with crystal clear clarity from his competition in the job market while powerfully communicating the proven accomplishments and results that illustrate the potential return on investment that his next employer can anticipate.

Example Call Center Resume Page 1

Example Call Center Resume Page 1

Whether in a call center resume or any other resume, if you have many accomplishments, breaking them into categories is a way to make them easier to read while also including important keywords. Call-out boxes and strategic bolding of select text in this call center resume also draw the eye to the most impactful and important information. Resumes that use graphical elements such as these have eye appeal and create a great first impression that is virtually guaranteed to get you an interview over your competition.

Example Call Center Resume Page 2

Example Call Center  Resume Page 2

More Call Center Resume Writing Tips

When you are writing your call center resume, consider the metrics that are most important in your industry.  In the call center industry, performance indicators include metrics such as time to resolution, improved efficiency in handling calls, increased volume of calls handled successfully, and improved customer satisfaction, among others. Make sure you find ways in your resume to show how you excel in these areas.

We know it can be tempting to look for resume examples on the internet, then try to model your own after them. Please don’t! The most effective resumes are a reflection of a person, NOT just a collection of words on a piece of paper. Your resume MUST tell an AUTHENTIC and memorable story that illustrates YOUR brand and the unique promise of value that YOU bring to the workplace. We have included examples on our website to illustrate the quality and diversity of our work and they are protected by copyright. If you need help writing your resume, it will be our pleasure to assist you.

As my resume is reaching its final completion stage, I would like to thank you for your help. Nancy did a great job with my resume, and helped me figure out what exactly I wanted (which was a task on its own). Entering the professional world for the first time is daunting and scary and I feel more confident with the resources your company has provided.

M.O., Colorado

I can't think of anything to suggest as far as improvements...it was a great experience with an incredible finished product! I loved the fact that the strategy behind the writing unfolded the true story of my career and highlighted all of the critical points! The quality of the finished product blew me away! I have already started telling friends and colleauges about Distinctive.com! professionalism.

T.S., New York

All of the folks I spoke to while trying to decide to use DCS and while preparing my resume and bio with DCS were just great. They are all very personable and professional and quite knowledgeable of the DCS products and services. I am happy with the resume prepared for me by Sharon Green. Her first draft only needed a few modifications to get to a completed draft. I appreciate her patient nudging to move me along in providing input to her. Also, it was so good of her to quietly listen to my description of my job duties and experience so that she could weave those tings into my resume and bio. Thank you Sharon!! I was at first very tentative about using a professional resume service. But DCS customer support personnel were very good in addressing my concerns and alleviating any anxiety I had about using DCS. In the end I feel that DCS has given me a much better resume and bio then I would have drafted myself. I am confident that the DCS product will help me greatly in obtaining another position. Friendly, professional, helpful and empathetic personnel at DCS.

M.K., Virginia

I am more than pleased with my new resume! It is creative, eye-catching and captures my strengths and experiences. I am also impressed with your ability to be flexible with various ways to communicate with me throughout the process. Part of my reservation with updating my resume previously was that it would be difficult and time consuming. It wasn't and the end result was wonderful!

C.R., Maryland

Very good service; I was impressed with Marie's level of knowledge when asking HR related questions. I love the resume! Its format helps to highlight the important aspects of my skill sets and accomplishments.

N.B., New York

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