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Call Center Resume Example

Call Center resume written for an award-winning call center manager ready for a promotion

This high-impact call center resume is especially effective because it was  strategically and thoughtfully written to promote this call center manager as a solution to an employer’s needs. It differentiates him with crystal clear clarity from his competition in the job market while powerfully communicating the proven accomplishments and results that illustrate the potential return on investment that his next employer can anticipate.

Example Call Center Resume Page 1

Example Call Center Resume Page 1

Whether in a call center resume or any other resume, if you have many accomplishments, breaking them into categories is a way to make them easier to read while also including important keywords. Call-out boxes and strategic bolding of select text in this call center resume also draw the eye to the most impactful and important information. Resumes that use graphical elements such as these have eye appeal and create a great first impression that is virtually guaranteed to get you an interview over your competition.

Example Call Center Resume Page 2

Example Call Center  Resume Page 2

More Call Center Resume Writing Tips

When you are writing your call center resume, consider the metrics that are most important in your industry.  In the call center industry, performance indicators include metrics such as time to resolution, improved efficiency in handling calls, increased volume of calls handled successfully, and improved customer satisfaction, among others. Make sure you find ways in your resume to show how you excel in these areas.

We know it can be tempting to look for resume examples on the internet, then try to model your own after them. Please don’t! The most effective resumes are a reflection of a person, NOT just a collection of words on a piece of paper. Your resume MUST tell an AUTHENTIC and memorable story that illustrates YOUR brand and the unique promise of value that YOU bring to the workplace. We have included examples on our website to illustrate the quality and diversity of our work and they are protected by copyright. If you need help writing your resume, it will be our pleasure to assist you.

Thank you so much! It really was a pleasure working with you and loved how seamless the process was from start to finish. I look forward to working with you and the team at Distinctive Career Services on future projects and will definitely recommend you to friends and family!

S.P., California

Thank you so much for sending me the email with all finalized project files. I have opened them and saved them on my laptop. I will also save a backup copy. Michelle S. did a great job with my resume and cover letter and I am very happy... I will be sure to refer any friends and thanks.

M.R., New York

Thank you so much for the great resume. Thomas did a superb job and should be commended for such. The resume looks great and Thomas made the entire process easy and smooth. I would like you to know that since I was laid off the day I returned the worksheet to you I was in a scramble to draft up my own just so that I would have something to use in my job search until I received my "Distinctive" resume. When I received my resume, I was blown away at how much better Thomas was able to present the same information. More than that though, my resume from Distinctive Documents is truly a confidence booster and for that I'll never be able to thank you enough. Please recognize Thomas for his great work and professionalism. And thank you, thank you, thank you! I will recommend your services to others without hesitation.

J.H., Myrtle Beach, SC

I got this comment from an executive search firm that we are discussing an opportunity...“By the way, you have one of the sharpest resumes I’ve seen! The design is very professional and readable.

S.Z., Massachusetts

Michelle, A quick note from a VERY happy client...Just had an opportunity to go through the first draft of Sharon's work. I am so impressed. She has done a wonderful job. And mine is not one that is copy and paste from others like me. My current job, in particular, is pretty esoteric. And, Sharon NAILED it! Look forward to wrapping this up. In the meantime, thank you for pairing me with such a great professional! Happy to help on referrals. Great product, great value and great experience so far.

D.M., New Hampshire

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