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Call Center Resume Example

Call Center resume written for an award-winning call center manager ready for a promotion

This high-impact call center resume is especially effective because it was  strategically and thoughtfully written to promote this call center manager as a solution to an employer’s needs. It differentiates him with crystal clear clarity from his competition in the job market while powerfully communicating the proven accomplishments and results that illustrate the potential return on investment that his next employer can anticipate.

Example Call Center Resume Page 1

Example Call Center Resume Page 1

Whether in a call center resume or any other resume, if you have many accomplishments, breaking them into categories is a way to make them easier to read while also including important keywords. Call-out boxes and strategic bolding of select text in this call center resume also draw the eye to the most impactful and important information. Resumes that use graphical elements such as these have eye appeal and create a great first impression that is virtually guaranteed to get you an interview over your competition.

Example Call Center Resume Page 2

Example Call Center  Resume Page 2

More Call Center Resume Writing Tips

When you are writing your call center resume, consider the metrics that are most important in your industry.  In the call center industry, performance indicators include metrics such as time to resolution, improved efficiency in handling calls, increased volume of calls handled successfully, and improved customer satisfaction, among others. Make sure you find ways in your resume to show how you excel in these areas.

We know it can be tempting to look for resume examples on the internet, then try to model your own after them. Please don’t! The most effective resumes are a reflection of a person, NOT just a collection of words on a piece of paper. Your resume MUST tell an AUTHENTIC and memorable story that illustrates YOUR brand and the unique promise of value that YOU bring to the workplace. We have included examples on our website to illustrate the quality and diversity of our work and they are protected by copyright. If you need help writing your resume, it will be our pleasure to assist you.

Michelle, you got me a 6 figure position in a major recession, thx!

K.B., Texas

Michelle, It has been a pleasure to work with you on this project. I will be sure to recommend your services to my associates. I sought out someone like you to be able to put down on paper my experiences and you certainly delivered. It is funny how I could not have put my own life on paper better than someone who has not even met me face to face. Thanks a million.

O.G., Florida

Your team was responsive to me at the start of the process and even more responsive when I picked this back up 6 months later. The quality of my interactions with your team has been second to none and I will happily recommend you and your team to my colleagues. I am blown away by the quality of these documents. These are exactly what I need to move to the next stage in my career and I know they will help me get where I want to be. I will happily recommend your company to friends and colleagues. I couldn't be happier and I thank you again for your help.

S.C., Massachusetts

I am more than pleased with my new resume! It is creative, eye-catching and captures my strengths and experiences. I am also impressed with your ability to be flexible with various ways to communicate with me throughout the process. Part of my reservation with updating my resume previously was that it would be difficult and time consuming. It wasn't and the end result was wonderful!

C.R., Maryland

Sharon was able to take a complex situation and mold it into a work of art. I cannot say enough good things about the way she did her job and the way she showed her concern about helping me get my resume and career changing transition points across. I felt very comfortable in relying on her expertise. She did an excellent job!

I am sure that my resume was not easy to put together. I provided a lot of information, some of which may not have been easy to relate to. Sharon was able to take that information and create a resume to fit the needs of myself and the companies I would apply to. The end result was a high quality, highly profession document.

When searching for a resume writing service, I was a bit apprehensive at first. Ordering and paying for a service without ever meeting the service provider face to face is something that I am very much not used to doing. I can now say that I am glad that I took the risk. From the beginning, everyone I spoke with was very helpful and professional. The follow-up contact was very good and I appreciated that. I also appreciated the worksheet, which did what it was intended to do; by the writer getting to know my background, and me coming to realize the depth of my background and accomplishments. The end result of my experience with your company was the attainment of a very professional resume, an increase in job search motivation, and the confidence in knowing that I am putting forth the best possible effort in making a good first impression and landing the right job.

I would absolutely recommend your services to friends, relatives and co-workers.

B.R., New Hampshire

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