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Call Center Resume Example

Call Center resume written for an award-winning call center manager ready for a promotion

This high-impact call center resume is especially effective because it was  strategically and thoughtfully written to promote this call center manager as a solution to an employer’s needs. It differentiates him with crystal clear clarity from his competition in the job market while powerfully communicating the proven accomplishments and results that illustrate the potential return on investment that his next employer can anticipate.

Whether in a call center resume or any other resume, if you have many accomplishments, breaking them into categories is a way to make them easier to read while also including important keywords. Call-out boxes and strategic bolding of select text in this call center resume also draw the eye to the most impactful and important information. Resumes that use graphical elements such as these have eye appeal and create a great first impression that is virtually guaranteed to get you an interview over your competition.

Example Call Center Resume Page 1

Example Call Center Resume Page 1

Example Call Center Resume Page 2

Example Call Center  Resume Page 2

More Call Center Resume Writing Tips

When you are writing your call center resume, consider the metrics that are most important in your industry.  In the call center industry, performance indicators include metrics such as time to resolution, improved efficiency in handling calls, increased volume of calls handled successfully, and improved customer satisfaction, among others. Make sure you find ways in your resume to show how you excel in these areas.

We know it can be tempting to look for resume examples on the internet, then try to model your own after them. Please don’t! The most effective resumes are a reflection of a person, NOT just a collection of words on a piece of paper. Your resume MUST tell an AUTHENTIC and memorable story that illustrates YOUR brand and the unique promise of value that YOU bring to the workplace. We have included examples on our website to illustrate the quality and diversity of our work and they are protected by copyright. If you need help writing your resume, it will be our pleasure to assist you.

It is so rare to find someone who does such great work, is so professional and is so accommodating. Just wanted you to know how much I enjoy working with you.

J.F., Illinois

I am traveling to Utah and California for job interviews this week. I will let you know how it turns out next week. Resume is excellent!! Just look at results, 4 months on my own resume..zero calls...1 week with yours..going for interviews!!

D.H., New Hampshire

A truly top-notch organization! From start to finish, each phone contact, e-mail reminder, ease-of-use worksheets....a absolute pleasure to work with such professionals. It really puts your mind to ease as the customer. The job search and interview process is stressful enough....your team takes so much of that away knowing that I can present a resume represents me and my accomplishments. In this way, my first impression will shine!!

Nancy was a pleasure to work with. I was very impressed with the level of dedication that she had put into my project. She was very well versed on "my industry", and asked very specific questions toward our collaborative process. The end result....my resume will get the attention it deserves...the format and content are all first-class.

I will highly recommend your services to all that I know.

J.F., New Jersey

Marie is amazing...She asks great questions, making sure she understood, and even help me in my own thought process. Beautiful.. Well written. Highlighted only the important aspects and no filler. I would recommend your service above any other available. I appreciate the professionalism and follow-through in working on this project. Your team is outstanding!

L.L., Illinois

Thank you so much for the great resume. Thomas did a superb job and should be commended for such. The resume looks great and Thomas made the entire process easy and smooth. I would like you to know that since I was laid off the day I returned the worksheet to you I was in a scramble to draft up my own just so that I would have something to use in my job search until I received my "Distinctive" resume. When I received my resume, I was blown away at how much better Thomas was able to present the same information. More than that though, my resume from Distinctive Documents is truly a confidence booster and for that I'll never be able to thank you enough. Please recognize Thomas for his great work and professionalism. And thank you, thank you, thank you! I will recommend your services to others without hesitation.

J.H., Myrtle Beach, SC

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