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Call Center Resume Example

Call Center resume written for an award-winning call center manager ready for a promotion

This high-impact call center resume is especially effective because it was  strategically and thoughtfully written to promote this call center manager as a solution to an employer’s needs. It differentiates him with crystal clear clarity from his competition in the job market while powerfully communicating the proven accomplishments and results that illustrate the potential return on investment that his next employer can anticipate.

Whether in a call center resume or any other resume, if you have many accomplishments, breaking them into categories is a way to make them easier to read while also including important keywords. Call-out boxes and strategic bolding of select text in this call center resume also draw the eye to the most impactful and important information. Resumes that use graphical elements such as these have eye appeal and create a great first impression that is virtually guaranteed to get you an interview over your competition.

Example Call Center Resume Page 1

Example Call Center Resume Page 1

Example Call Center Resume Page 2

Example Call Center  Resume Page 2

More Call Center Resume Writing Tips

When you are writing your call center resume, consider the metrics that are most important in your industry.  In the call center industry, performance indicators include metrics such as time to resolution, improved efficiency in handling calls, increased volume of calls handled successfully, and improved customer satisfaction, among others. Make sure you find ways in your resume to show how you excel in these areas.

We know it can be tempting to look for resume examples on the internet, then try to model your own after them. Please don’t! The most effective resumes are a reflection of a person, NOT just a collection of words on a piece of paper. Your resume MUST tell an AUTHENTIC and memorable story that illustrates YOUR brand and the unique promise of value that YOU bring to the workplace. We have included examples on our website to illustrate the quality and diversity of our work and they are protected by copyright. If you need help writing your resume, it will be our pleasure to assist you.

This is a response to your query concerning the value of your service. The first thing I have to say is the reason it has taken a while to respond is due to your service. The response has been great. I have received many confirmations, phone calls and have set interviews as a direct result. I have also recommended your service to a friend who is in a job search. As for ease of use - it could not be any easier. I recommend your service to any one.

B.G., Ohio

Lisa produced a great product that is better than what I expected. I found that going through the worksheet was helpful in bringing new things to mind - things that weren't originally on the resume I produced - that translated to my final resume. I found your method very effective. By setting parameters for review & deadlines eliminated the normal mundane 'back-and-forth' that is all too often present in projects nowadays. I did recommend DCS to two of my colleagues & also to my sister.

J.C., California

I am a very satisfied customer as result of the resume writing that Laura completed for me. The content for the two versions of my resume was excellent. I think she emphasized all the best elements of my professional experience. I particularly like her style of writing! THANK YOU Laura!

R.R., Massachusetts

I wanted to take a quick minute to thank you and your excellent associates for helping me in my job search. Prior to using your services I was averaging about one call from every 10th resume or application I submitted for a potential job. This had led me to increase the number of positions I was applying for which meant that I was going after positions that were not really right for me. After working with Distinctive Documents and reworking my resume I was getting responses from about 40% of the applications I was sending out, and I was only applying for positions that were directly in-line with my qualifications and expectations. Within one month of working with my new resume I was in the position of having multiple offers and have ended up accepting the perfect position. When this job was posted on LinkedIn (where my profile had also been updated by Distinctive Documents) the employer received over 300 applications and I was one of 6 people interviewed. My LinkedIn profile and resume were instrumental in getting me the interview, and in helping me secure my new job. Prior to utilizing your services I had a good resume that was producing results, but after working with your firm I have a great resume that is formatted in way that clearly demonstrates my value to prospective employers in a way that separates me from most other job seekers. The process of working through the worksheets and talking with my writer also helped me articulate my experiences in a value driven perspective that has served me exceptionally well during interviews. I have directly recommended your services to several colleagues and will continue to do so. I had been looking for a job for 6 months prior to working with Distinctive Documents and I found myself applying for positions for which I little excitement. After going through the entire process with your team I was able to narrow my search and land the perfect career position as a Xxxxxxx Manager with a major European company expanding operations in the U.S. market. Thanks so much for your help!

A.E., Georgia

Michelle, I sent the new resume to my references and some friends who have been supporting my search. And the reactions so far is: wonderful, impressive, wow, wonderful, very professional, here comes 10 superjobs! I thought you would appreciate hearing these reactions to your work!! Thank you!

C.C., New York

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